Privacy Policy
Last updated: March 2025
1. Information We Collect
When you use our services or website, we may collect:
- Personal information: Name, email address, phone number — provided when you submit a booking or contact form.
- Booking information: Pick-up and drop-off locations, dates, times, and service preferences.
- Payment information: Processed securely by Stripe. We do not store your credit card details.
- Usage data: Pages visited, browser type, and device information collected via standard web analytics.
2. How We Use Your Information
- To process and confirm your bookings
- To send booking confirmations via email and SMS
- To send payment links for confirmed bookings
- To communicate with you about your rides and service updates
- To improve our services and website experience
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share data with:
- Service providers: Stripe (payments), Twilio (SMS), Resend (email) — only as necessary to provide our services.
- Legal requirements: When required by law or to protect our rights and safety.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. All data transmission is encrypted via SSL/TLS. Payment processing is handled by PCI-compliant providers.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
6. Cookies
Our website uses essential cookies for functionality. We do not use advertising or tracking cookies without your consent.
7. Contact
For privacy-related inquiries, contact us at info@getprimeride.com.